3 posts categorized "Human Intelligence" Feed

Give feedback that feeds performance

Listening
As a training and leadership development consultant for accounting firms, I’ve found that providing feedback is one of the top challenges for management. When it’s done well and promptly, giving performance feedback can yield huge benefits – more productivity, better relationships, and more loyal, engaged employees. However, providing consistent, timely and honest feedback is something many managers struggle with.

The performance review is a prime example of inconsistency in how many supervisors provide feedback. In written reviews managers often address issues that they’ve avoided in face-to-face discussions. By the time the employee reads the review, they feel blindsided. Without a dialogue, how can they share their perspective? How can they fix a problem they never knew existed? This pattern applies to many, if  not all, other industries, to the point that major companies such as General Electric are scrapping annual reviews altogether.

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Send the right message without saying a word

Body languageSend the right message

Actionable Professional Body Language Tips

Do you remember the last time that someone changed your mind at work? What did the person say that convinced you to change your thoughts? Was it the words they said or how they said it to you?

In professional settings, the nonverbal messages people process consciously and subconsciously change the way they perceive messages. Are you a person that conveys positive and powerful non-verbal cues in your interactions with others? Body language plays a crucial role in how people respond to your words and retain the information you transmit.

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Lead with inspired authenticity: chuck the checklist and find your why

Paper cranes leadershipHave you ever made your own “leadership skills checklist”? If you have, it probably included things like “active listening,” “decisiveness,” “delegation,” and “motivation,” to name a few. As accountants, we love to create checklists that can get us to a well-defined outcome – so why would we treat our efforts to become great leaders any other way?

The thing is, if we are only checking off skills on a list, are we really developing into the best leader we can be?

I believe the answer is a resounding NO!

To become the best leader we can be, we have to get past our skills checklist and dig into who we are and what drives us. If we can stop worrying about checking off skills and instead focus on our true purpose, we can lead our teams with authenticity and inspiration.

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