You’re in the office and see a colleague approaching. You likely say hi and ask how they’re doing. Your colleague will likely answer with some rendition of good, great or for those who prefer grammatical accuracy, ‘doing well.’ Are they actually great, or did your colleague just lie to you? Many people respond without giving much thought to the question. They may say they’re doing great as they struggle to hold in sadness, frustration or anger. What happens when you read between the lines using your emotional intelligence (EI)? Communication becomes more personal and meaningful when the parties exhibit EI. Being able to transcend normal interactions using EI is becoming increasingly important as technology advances to complete mundane tasks. Machines may be taking parts of our jobs but using our human attributes to be a team player, is more important than ever before.